62bd — Data Protection

Your Privacy Is Our Responsibility

Here is our complete and transparent policy on how your personal information is collected, used, and kept secure on the 62bd platform.

Last Updated: January 2026

This privacy policy applies to all users of the 62bd platform. By using our website, you are considered to have accepted the terms of this policy. 62bd places the highest priority on the privacy of user personal information and stores all data in a secure and encrypted environment. Please read this document carefully, as it clearly sets out your rights and our obligations.

Important: If any changes are made to this policy, the published date on the website will be updated. We recommend reviewing it regularly.

1. Types and Purposes of Data Collection

The 62bd platform collects various types of information from users. This information is collected solely for the purposes of improving service quality, managing accounts, and ensuring security.

The information we collect is as follows:

Identity Information: Full name, date of birth, and national ID number (for identity verification).
Contact Information: Email address, mobile number, and residential address.
Financial Information: Payment method details (relevant information for bKash, Nagad, Rocket, Upay, and bank accounts).
Technical Information: IP address, browser type, device information, cookie data, and login activity records.
Gaming Activity: Betting and transaction history, session duration, and preferred game categories.

2. Data Use Policy

Collected information is used for the following legitimate purposes:

For account creation, verification, and management.
For processing deposit and withdrawal transactions.
For sending relevant bonuses and promotional offers (only with your consent).
To maintain platform security and prevent fraud.
To fulfill legal obligations, such as anti-money laundering (AML) requirements.
To provide customer support and resolve user issues.
To improve platform performance and user experience.

Please Note: Your information is never sold to third parties or shared with advertising networks for commercial purposes.

3. Data Sharing and Third Parties

62bd may share information with third parties in the following limited circumstances:

Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete transactions. These organizations follow their own independent privacy policies.
Technology Service Providers: Information may flow to trusted partners on a contractual basis for site hosting, cybersecurity, and technical services.
Legal Requirements: Information may be disclosed in accordance with a valid order from a competent court or regulatory authority.
Fraud Prevention: Necessary information may be shared with relevant parties in the investigation of any fraud or misuse.

Outside of the above circumstances, information is not shared without your explicit consent.

4. Data Security Measures

The 62bd platform adopts industry-standard technical and administrative measures to protect user data:

SSL/TLS Encryption: All data transmissions are secured by SSL encryption, keeping all information exchanges completely safe.
Secure Server Infrastructure: All data is stored in secured data centers where unauthorized access is strictly prohibited.
Two-Factor Authentication (2FA): Two-factor authentication is offered to enhance account security.
Regular Security Audits: Regular audits are conducted to identify security vulnerabilities.
Access Controls: Only authorized staff are granted limited access to user data on a need-to-know basis.

However, no digital system is 100% secure. Users are therefore advised to keep their account password confidential and change it regularly.

5. Cookie Policy

The 62bd website uses cookies to improve the user experience. Cookies are small text files stored in your browser.

The cookies we use are:

Essential Cookies: These cookies are necessary for maintaining login sessions, remembering language preferences, and providing security protection.
Performance Cookies: These help analyze which parts of the website are used most frequently.
Preference Cookies: These are used to remember your interface preferences and settings.

Cookies can be disabled by changing your browser settings, though this may limit some functionality of the website.

6. Data Retention Period

62bd does not retain user data beyond the necessary period. The following guidelines are followed in determining data retention periods:

Active Accounts: All information required to provide services is retained for as long as the account remains active.
Closed Accounts: Even after an account is closed, information required for legal obligations and dispute resolution is retained for a specified period.
Transaction Records: Financial transaction history is retained for the period required under AML regulations.
Marketing Data: If you withdraw your consent, your name is removed from the marketing communications list immediately.

7. User Rights

You have the following rights regarding your personal information:

Right of Access: The right to know what information 62bd holds about you.
Right to Rectification: The right to request correction of incomplete or inaccurate information.
Right to Erasure: The right to request deletion of your information in certain circumstances, though this is limited where legal obligations apply.
Right to Object: The right to object to the use of your information for specific purposes.
Data Portability: The right to request your information in a common format.
Withdrawal of Consent: The right to withdraw consent to marketing communications at any time.

To exercise these rights, email [email protected] or contact us via live chat.

8. Protection of Minors

62bd provides services only to those aged 21 and above. We do not knowingly collect any information from minors. If a person creates an account by providing a false age, the account will be closed as soon as this is discovered and all related information will be deleted.

If a parent or legal guardian believes their minor child has registered on the 62bd platform, please contact [email protected] immediately.

9. International Data Transfers

As 62bd is an international platform, your information may in some cases be transferred to servers located in other countries. In such cases, we ensure that:

Transferred data is subject to a high level of protection.
The receiving party is contractually bound to uphold our privacy standards.
International data protection standards are followed.

10. Policy Changes and Updates

62bd reserves the right to change this privacy policy at any time. If significant changes are made:

The updated policy will be published on the website and the date of the update will change.
Registered users may be notified of major changes by email.
Continued use of the platform after changes will be considered acceptance of the new policy.

We recommend visiting this page regularly to stay informed about policy changes.

11. Complaints and Dispute Resolution

If you have any concerns or complaints regarding your privacy, we ask that you first contact 62bd directly. Our dedicated support team is committed to resolving all types of issues. In most cases, issues can be resolved quickly and satisfactorily.