Safe & Responsible Gaming

Responsible Gaming —
62bd's Commitment

62bd believes entertainment is best enjoyed within limits. Our safety tools and guidelines are here to help you maintain a healthy and enjoyable gaming experience.

21+

For age 21 and above only

To open an account and enjoy any game at 62bd, you must be at least 21 years old. Keeping minors away from gaming platforms is one of our top priorities. Parents may use family filter software where needed.

Core Principles of Responsible Gaming

At 62bd, we believe gaming is a form of entertainment — not a source of income. Follow the principles below and enjoy a healthy gaming experience.

Set a budget

Set a fixed limit for yourself before each session. Only spend money that, if lost, will have no impact on your daily life. Never play with borrowed money or by dipping into your savings.

Set a Time Limit

Playing for hours on end causes mental fatigue and reduces your ability to make good decisions. Set a daily time limit and stick to it.

Play for Entertainment

Always treat gaming as a way to have fun — not as a way to recover lost money. Each session should be enjoyable in its own right.

Mental Health Comes First

Avoid gaming when you are stressed, depressed, or anxious. It is harder to make sound decisions in that state and the risks increase. Contact us for support if needed.

Avoid Chasing Losses

Do not try to recover losses by immediately placing larger bets — this behaviour can be a sign of a problem. Take a break, think clearly, then decide.

Do Not Hesitate to Seek Help

If you feel gaming is getting out of control, talk to family or friends. 62bd's support team is always here for you — reach out without hesitation.

Assess Yourself

Answer the questions below honestly. If you answer "yes" to more than one, it is time to speak with our support team.

  • Do you think about stopping gaming but find you cannot?
  • Do you keep playing even after spending more than your budget?
  • Do you feel the urge to play again to win back money you have lost?
  • Is gaming causing problems with your family or work?
  • Are you prioritising gaming over sleep or food?
  • Are you being dishonest with loved ones about your gaming?

Help Is Always at Hand

If you find yourself in any of the situations above, 62bd's support team is with you 24/7. Speak with us in both Bengali and English.

Chat with us directly via live chat — active 24/7
Email us: [email protected]
Support available in Bengali and English

Our support representatives will assist you with complete confidentiality. Asking for help is a sign of courage.

62bd's Safety Tools

We provide several important features to help you keep your gaming experience in check.

Deposit Limits

Set a deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. A waiting period applies if you wish to increase the limit.

Time-Out Feature

You can temporarily close your account for a period ranging from a few days to a few weeks. During this time, logging in or making deposits will not be possible — ideal for a mental break.

Self-Exclusion

If you need a long-term break, choose self-exclusion. Once activated, all gaming activity on your account will be suspended for the chosen period. Contact our support for more details.

Activity History

You can view your deposit, withdrawal, and gaming history at any time. Analyse your spending patterns and adjust your limits as needed.

Responsible Gaming Detailed Guidelines

Is Gaming Your Entertainment, or a Problem?

Online gaming is an enjoyable leisure activity for millions of people. But sometimes it can go out of control. 62bd always wants its users to enjoy gaming as a healthy form of entertainment. Problem gaming develops gradually and is often hard to recognise on your own — so stay aware.

How Do Deposit Limits Work?

The minimum deposit amount at 62bd is ৳200. You can set your own daily, weekly, or monthly deposit limit. Once a limit is reduced, it takes effect immediately. A request to increase the limit will only take effect after a specified waiting period has passed — this protects you from spending more than you intended in the heat of the moment.

Learn About Self-Exclusion

If you feel that gaming is having a negative impact on your life, self-exclusion is an effective step. Activating this feature will completely deactivate your account for the period you choose. No action taken during the self-exclusion period can cancel it. To start this process, email [email protected] or contact us via live chat.

Protection of Minors

62bd strictly does not allow anyone under 21 on the platform. Age is verified at the time of account creation. If a family member is a minor, use parental control software on your device and do not share your account details.

Talk to a Loved One

Have an open conversation with family or trusted friends about your gaming habits. Take their concerns seriously. Sometimes an outside perspective gives us a much clearer picture of our own behaviour. Seek advice from a professional mental health specialist if needed.

Withdrawals & Financial Limits

The minimum withdrawal amount at 62bd is ৳500 and processing is usually completed within 5-30 minutes. Fast transactions are available via bKash, Nagad, Rocket, and Upay. Think calmly when making financial decisions — avoid the urge to deposit more in an attempt to recover losses.

Quick Contact

Contact us for any gaming-related concerns or assistance.

24/7 Live Chat
Support in Bengali and English

Our support team will assist you with complete confidentiality.


Remember:

  • Gaming is for entertainment
  • Never play with borrowed money
  • Lost money may not come back
  • For ages 21+ only

Play responsibly,
enjoy the fun

At 62bd, we want to ensure your gaming experience is always positive and controlled. Enjoy our games, but stay within your limits.

More Sections of 62bd

62bd offers a wide variety of games and entertainment — enjoy them responsibly.